Private Policy
V&N JEWELLERS PRIVACY POLICY
PERSONAL DATA
vandnjewellers.com (the “Site”) is owned
and operated by V&N JEWELLERS. Throughout this policy we refer to ourselves
as “we”, “us” or “our”.
We value our customers and commit to
protecting your privacy by taking the necessary steps to safeguard your data.
This policy sets out how we collect your data - when you visit our website or
use our services - and explains what we do with it.
When you visit our website or use our
services, we collect your personal data so we can deliver a tailored and
efficient service that matches your personal style preferences with bridal
jewellery and hair accessories, offers and services that we think you’ll love.
To do this, we will collect your information
when you:
- use our website or any of our online services.
- register, order, take up our special offers or join our subscription service.
- take part in our social media communications, digital advertising or online competitions.
By registering with us, you agree to allow us to use your personal data within the terms of our Privacy Policy. If you are under 16, you will need to seek permission from your parent or guardian by
gaining their approval of this privacy policy before you can:
- register with us
- sign up to our newsletter
- place an order
- use any of our online services
THE PERSONAL DATA WE COLLECT
When you use our online services, we are likely to obtain and hold personal information about you including:
* Title * Your Name * Delivery & Billing
Address * Phone Number * E-mail Address (Collectively ‘Your Personal Data’).
WHAT WE DO WITH YOUR PERSONAL DATA
When we collect your personal data, we use it
to improve your experience by:
delivering a tailored service that matches your personal style
selecting information about our products and services or marketing materials including, competitions, offers and events we think you want.
To opt out of the personalised marketing services we create using your data, please follow the instructions to unsubscribe at the bottom of our emails, or contact us via email at: vandnjewellers@hotmail.co.uk
We always let you know before we collect your
personal data. If you unsubscribe from personalised marketing services, we do
not store any further information about you. We do keep the information
collected before you unsubscribed, but revisit all of our data – annually, to
remove information that is no longer valid.
If you would like to know the details of the
personal data we may have collected about you, please send us an email at
sales@vandnjewellers.com We’ll send you the results within 30 days of
receiving your message. Please check the data when it arrives, to make sure the
information we hold about you is correct.
If you spot any errors, please let us know so
we can remove or correct it.
Any personal data we keep is collected and
stored in line with our own security policy and national security laws.
We responsibly store your data and never pass
or sell your information to third-party companies or use it for marketing other
companies.
As a condition of employment, all V&N
JEWELLERS employees agree to adhere to company guidelines and the UK Jewellery
Retail Code of Conduct and must comply with our instructions for maintaining
confidentiality of personal data.
If for any reason, you would like to talk to
us about your personal information or are unsatisfied with the retention of
your personal data, please get in touch with us at:
sales@vandnjewellers.com
If we fail provide the information you
require, you may contact the Information Commissioner’s Office on 0303 123 1113
to raise a formal complaint.
HOW WE STORE YOUR PERSONAL DATA
We store your data according to the strictest
protocols and do not keep information that we no longer need. Every year, we
remove any information that is no longer valid.
If you would like to find out more about the
retention of your data, please get in touch with us
at sales@vandnjewellers.com
AUTOMATIC RECORDING OF NON-PERSONAL DATA
Non-personal data about general website use,
such as the number of website visitors and page views, is collected when you
use our website. This helps us analyse and improve the site to provide the best
possible experience for you, our customer. We do not collect or store your
personal data when we do this, nor share it with any third-party company.
USE OF COOKIES
Cookies are bite-sized amounts of data we send
to your computer browser when you visit our website. We use cookies and other
technology to monitor your choices and style preferences on the website.
Whenever you revisit the site, we use this information to provide you with a
better experience and more accurate product suggestions.
Using cookies to understand your browsing
pattern is standard and legal practice. However, if you do not want us to use
cookies when you visit our website, you can instruct your browser to not allow
cookies. This will not affect the majority of your use of our website. To find
out more about preventing cookies at www.aboutcookies.org. or learn more about
how we use cookies in our Cookie Policy.
THIRD PARTY PARTNERS
To generate reviews of our products and
services, we may share your email address with our third-party partner.
SECURITY POLICY
V&N JEWELLERS. is committed to making sure
your data remains secure. When you place an order with us and share your
credit/ debit card number, expiry date and any other security details required
by the card payment service, we use Shopify secure server to protect your card details.
We only use reputable and established payment
providers and third-party hosting agents to process your transactions. And when
we process your payment, we send the information to Shopify using their
encrypted, digitally signed protocol, which involves a number of proven
approaches to safely transfer the information. During the transaction, none of
your financial data is retained.
MODIFYING OUR PRIVACY POLICY
From time to time, we may make amendments to
the terms of our Privacy Policy and reserve the right to do so. But we always
ensure our Privacy Policy is up to date and includes all the latest
information. Therefore, you may find it useful to check the details of our
Privacy Policy, regularly, to make sure you have the most current information.